Tagged as: lowes corporate, lowes corporate address, lowes corporate office, Lowes corporate office address, lowes corporate office phone number, lowes corporation, Lowes Customer complaint desk, Lowes customer complaints, lowes headquarters, lowes main office We ordered custom cabinets from Lowes store #119 in Atlanta over 2 months ago.
The company did not ship 4 pieces essential to the installation of the cabinets.
The manager called me and said that the store would give me 0.00, and the total repair cost is 2.57, which means I have to put out 2.57 for their mistake.I went to the store on 1/25 , I believe, and watched as the customer service representative reordered and expedited the shipment of those pieces from the company. I have been told various things – and the items were re-ordered again. I called again today and was told the items will not be in until the 10th.I was told the items would be delivered within 2-5 days and I would be notified. I heard nothing and I called the store on Monday – 1/29/ The items were expected that night. I have been promised return calls at least twice from customer representatives. I have been to the store an additional time, and actually bought light fixtures. I was put on hold and have been disconnected three times. I have been told I will be reimbursed for these items. I have the rest of the work waiting for these items.I am a disabled vet and I use my military discount.
But as of today, 26 January 2018, I will no longer shop at any Lowes store!!!!!I go back to the service desk, ask for a manager, a guy named Phil shows up, and asks me what is the matter.